One significant effect of COVID-19 is a huge increase in the number of people working from home. But the real question remains - will it be same when the pandemic fades away?
On May 13, 2020, Twitter has informed its employees that they can work from home 'forever'. Square also did the same and sent a shock wave through business. Twitter and Square are not alone. Many other web-based companies are also considering it as a future option. IT giant TCS has announced,
By 2025, Only 25% of our associates will need to work out of our facilities at any point of time, every associate will be able to realize their potential without spending more than 25% of their time in a TCS office.
And they call it the 25x25 model.
The idea of working from remote is not new. COVID-19 pandemic pushed the companies to test the model. The report suggests, so far, it has proved to be a successful one. Recently, many global companies said they are rethinking to recalibrate their strategies to continue with current practice.
However, some companies are still sceptical about permanent work from remote. Infosys CEO Salil Parekh said,
We were able to work remotely because of the social capital that various teams have built from years of working together in the office. They know and trust each other. While it is important to continue working from home till there is a medical breakthrough, once things are better we should look at rebuilding social capital. Underestimating the value of that will cause problems for companies.
Microsoft CEO Satya Nadella pointed out working remotely for a long term can have a damaging impact on social interaction and mental health.
A result-oriented environment is the desired goal of all companies. And It's too early to comment if work from home can fulfil that goal or not. But the current situation has definitely given the companies a new strategy to debate on.